Client Testimonials

DON’T TAKE OUR WORD FOR IT… READ THE REVIEWS!
At Premier In-home Care, we believe client feedback is vitally important for us to remain the champions of home care in our area. Therefore we have contracted with a professional quality satisfaction company, Home Care Pulse, to conduct periodic satisfaction interviews with our valued clients and their family members. Here are a few of the wonderful things our Tucson clients’ families have said about us.

At Premier In-home Care, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michael 
 
2026-06-24
 
 
 Trustindex verifies that the original source of the review is Google. 
I use Premier In-home Care of Tucson and I really enjoy this company. They go above and beyond to exceed my expectations.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 M. B 
 
2026-05-17
 
 
 Trustindex verifies that the original source of the review is Google. 
When I became a 24/7 caregiver for my elderly father, I expected I could handle it alone. I love my dad and wanted to do my best for him. As his care needs, memory loss and dementia events increased, and his mobility decreased, I could not keep up.  I couldn’t get enough quality sleep. There was never enough time in the day to get everything done. He had so many medical appointments each week!  My mental health took a dive as I realized that my commitment to my dad meant that things would only get harder for both of us. I had no idea how I would make it through. After an extensive internet search, I called Premier In-home Care of Tucson. As one of the owners, Mark, described their services to me, one thing in particular stuck out.  He said that that their aim was that the caregiver would become, in a way, part of our family. In speaking with Katie, the case manager, during a home visit, she said the same thing. She also said that while I might feel, for a few weeks, that I needed to treat their caregivers like company by putting things away or cleaning up, but that I would soon relax and accept them in without making an extra work for me.  I decided to give them a try. It was then (thank God) that Patricia entered our lives and became my dad’s caregiver. Since that time, I have tripled the hours I started with as my dad’s needs increase. Pati knows us so well now.  She knows how to get my dad to eat and drink.  She knows now to get him to laugh and to share his life memories. She knows what music to play. She handles his shower, which both my dad and I are so relieved by (no more dad/daughter embarrassment). She and my dad have their own jokes, stories, and (even) dances!  She takes him out for lunch or a movie or one of their “adventure rides” when I need some alone time. She has even taken him to the dentist.  She also knows me now. She knows when I just need to sleep or when I need to get out and have some fun in order to remember who I was before I became a caregiver. Pati uses the information she has learned from the regular training provided by Premier In-home Care to point out to me good hygienic practices and over the counter products like shampoos, soaps, and lotions that might make my dad more comfortable. She has let me know when my dad has rashes or other skin issues which I can then point out to his doctor for medical treatment. I could go on and on with similar examples! Another comfort for me is that Pati has seen many clients exhibit dementia symptoms. So when things my Dad says or does freak me out a bit, she can tell me about her own experiences with dementia which helps me to know that these sort of things can happen. That helps tide me over with my mental state until I can tell his doctor about it. Premier In-home Care also sends substitute caregivers when needed.  Patricia (the other owner) and Mary and other office staff answer the phone most times right away and are helpful and lovely to deal with.  It is so nice to talk to a real and friendly person! As Mark and Katie told me would happen, Pati has become a true part of our family, standing alongside my Dad and I as we navigate this season of his life. I hope my review gives you a good idea of the commitment to quality care that I have experienced over the past 2 years with Premier In-home Care. For my dad and I, they have lived up to the service levels that they promised when I first contacted them and made a world of positive difference in our lives.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tiffany B 
 
2026-04-23
 
 
 Trustindex verifies that the original source of the review is Google. 
Agency was great to work with, I appreciate all of their help.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 SABU W 
 
2026-03-20
 
 
 Trustindex verifies that the original source of the review is Google. 
Da'Shawn has been an absolute joy to help me navigate my becoming a Home Health Care provider. He was patient, knowledgeable, and soothed my frantic nerves whenever I over-thought the process and classes.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Wisconsin D 
 
2026-01-02
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been using Premier In-home Care for several years now.  I have care a few days a week and the caregivers have been great.  One of my caregivers has been working with me for almost the entire time.  He has enabled me to continue to volunteer and support me so I can be a docent at a local park.  Additionally he has gone with me on appointments and errands.  He helped me with online appointments during the time of covid and now he has helped me while I get through the VA system.  Another caregiver would help support my hobbies by taking me to my monthly meetings where we would be part of a larger group that would study certain plants.  I could not have done this without him   As appointments come up, management is able to adjust to ensure that I am taken care of by my caregivers.  I would not have been able to stay independent enough from my family without my caregivers.  Great cooks too! Thanks Premier In-home Care of Tucson!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dawn W 
 
2025-11-11
 
 
 Trustindex verifies that the original source of the review is Google. 
Premier In-home Care has been spectacular! If it weren't for their care, mother would be in an Assisted Living Facility. To allow for her to maintain independence as long as possible is a dream come true made by Premier In-home Care. Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christine M 
 
2025-10-16
 
 
 Trustindex verifies that the original source of the review is Google. 
Premier In-home Care has been wonderful with my brother. The caregivers are kind, dependable, and truly care about him. They always keep us in the loop and make things so much easier for my family. It’s such a relief knowing he’s been looked after by people we can really trust!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Leana N 
 
2025-09-03
 
 
 Trustindex verifies that the original source of the review is Google. 
Mark is very professional, personable, and caring. My husband and I own a business and we have alot of elderly clients. We have referred Mark and his services to our customers and the feedback we get is outstanding. We recommend this company for in home care assistance!
  
 
  
 
 
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